Why should I pay for someone else's Internet calls?
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If unmetered local calls were to become universal, line rentals would have to increase across the
board to pay for them. Surely those who would use such calls heavily - Internet users, in the main -
would be subsidised by those who would not?
Subject to the usual proviso that we don't know the internal costs of telecommunications companies,
there are four answers to this:
- Different strokes for different folks
In this country everyone is charged for telephone calls in the same way. By contrast US telephone
operators offer a great variety of 'call plans', each of which define what usage is allowed for a
given line rental - I (Alastair) have in front of me a Bell South phonebook which offers fourteen
different call plans. To give an example with simple numbers, people could pay £25 a month for
unmetered calls to all local numbers or £8 a month if they wanted all local calls to remain
metered.
- Balancing the 'haves' and 'have nots'
Currently there are few people with home Internet access and many without it; unmetered calls would
balance these proportions, so the notion of a small number of heavy users being subsidised by a
majority of light users would vanish. It depends on whose statistics you read, but the consensus is
that 1 in 15 of the UK population has Internet access at home; 1 in 4 of the US population
has.
- Representation and amortisation
I have no children, yet I pay my Council Tax to support local schools. I have not been to an NHS
doctor since 1989, yet I pay my taxes to support the NHS. I know nobody abroad, yet pay Cable and
Wireless Communications for voice connections to other countries. Why? Because I might need these
facilities in the future. I don't resent paying for them, the way I don't resent paying household
insurance.
- Talking and typing
Work I did with Cable and Wireless Communications customers show that the average spend, for nearly
seven hundred of them, was £52. This was with unmetered Internet calls as they were
former Videotron subscribers. Now the average CWC spend is roughly £26-£28 a month, so
these people were spending almost twice as much as the average.
It's absurd to treat Internet users almost as a different species from (voice) telephone users:
Internet users communicate more using all possible methods!
Text by Alastair Scott
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